Professional Support

A dedicated free-phone telephone number is available for all members giving direct access to Nikon’s support team who can advise on software, firmware and other in-depth technical matters.

One to One video calls

NPS members can book a half hour video call slot with one of the team to discuss equipment settings or any technical Nikon equipment issues.

NPS Priority Repairs

NPS Priority Repairs is our express turnaround repair service, developed to assist NPS members when their equipment needs urgent attention. In certain circumstances loan equipment will be made available to members whilst their professional equipment is being repaired. Loan equipment is subject to availability and we can not guarantee the provision of identical pieces of equipment.

International Service & Support

NPS membership allows you to use the priority repair and service facilities at the majority of Nikon overseas subsidiaries and service facilities subject to their discretion and capacity.

NPS Support Depots

Membership can be used to identify professional status at NPS depots where Nikon offer support at major events both nationally and worldwide. These facilities offer checks and minor repairs to members equipment. In most cases, subject to availability, a full loan facility will also be in operation for the duration of the event.

Priority allocation

This is a priority allocation scheme for selected new professional products, available to NPS members only. This scheme is not available for all products and is only available for a limited time.

Nikon School

NPS members are entitled to a 10% discount when booking one of our online digital imaging training courses. Further details can be found on the Nikon School website.